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What are the benefits to going with an Association Management Company?

You discover a new found peace of mind using our staff to serve as your Executive Director, program manager, bookkeeper and/or IT professional. There are multiple benefits to our services: (1) You eliminate the risk of being an employer (2) Workers compensation insurance, salaries, benefits, payroll taxes, hardware and some software costs are all included in our rates (3) We recruit and train new employees and are constantly providing continuing education to our  employees to ensure they are staying on top of the latest trends.

Are there any other fees not covered in your contract?

It is probably easiest to start with what is covered. Our contracts include the costs associated with: employee salary and benefits, training and development, office space, technology and most software needs such as Microsoft Office and Adobe suites. Our contracts do not cover: staff travel expenses, software needs such as QuickBooks Online, CRM databases, CPA and legal fees, etc.  

What are your office hours?

Our standard office hours are Monday - Friday 9am - 4pm PT. Our administrative team is available outside of our normal business hours based on the needs of your organization. In addition, our call center is open and available to answer your calls 24 hours a day, 365 days a year.

Can we transfer over our existing phone number, email, website and social media accounts?

Yes you can. Our IT and administrative team will work with your existing staff or volunteers to get access to the information we need to transition your existing website, phone number, emails and social media accounts. Most technologies are transitioned to our team within 7 business days, but can be finalized in as little as 48 hours.

How quickly can you start?

The more time we have to prepare, the more seamless the transition will be for your volunteers, members and donors. Most new clients are looking to start between 1-3 months out. If you have immediate administrative needs, we can assist and have our team in place in less than a week.

How do your contracts work?

Our contracts are for 12 months and are priced in two ways: (1) flat monthly fee; or (2) on a per-project basis. When we base services on a flat monthly fee, we take an average of the staff time needed over a 12-month period. Every organization has busy and slow times and our services provide the type of flexibility required to meet your needs.   Manpower requirements average out over time and we provide monthly reports which outline staff time spent on specific projects and tasks.

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+1 800-835-3924