Yes, lots of doctors still prefer pagers for many reasons. We can provide you with your choice of digital or alphanumeric pagers. You can "lease" a pager from us or choose to use your own device.
If you lease a pager from us and the pager breaks or has issues, we can transfer your number onto a new replacement pager that we have in stock. There is no additional cost to transfer the number to the new pager.
Pagers: Our system confirms we sent messages out and digitally timestamps the message. It does not confirm receipt of messages by the pagers, but our system does confirm the message was successfully delivered to the paging provider. Any number of variables can affect the delivery of messages to the actual pager including dead pager batteries, paging network overloads, and being out of range.
Yes, our Customer Service Representatives (CSRs) answer our clients' calls 24 hours a day, 7 days a week, including holidays. Calls are answered with each client's name and personalized greeting. We also have a supervisor on every shift so we can address any concerns you may have as quickly as possible.
