Answering Service and Call Center Solutions

The Professional Exchange Service Corporation (PESC) has been serving the Fresno area for over 30 years. PESC provides a variety of powerful call center services and applications with leading technology to ensure faster, more efficient, and cutting edge service. Our Customer Service Representatives (CSRs) are trained and monitored to ensure quality customer service. We offer many call plans, but pride ourselves in providing customized solutions that take into account the uniqueness of our clients’ businesses.

Towing Dispatch

Our towing dispatchers are experts in handling the various types of calls received in the tow industry. We are available 24/7/365 to answer your calls and know the importance of dispatching them accurately and in a timely manner. Our courteous live dispatchers know what information to obtain on each call including private property tow aways.

  • Fast & Accurate Dispatching
  • Dispatchers Available 24 hours a day, 365 days a year
  • Award Winning Service
  • We offer several ways for your drivers to receive messages from our team including: radios/push to talk, text message and Towbooks software. Digital Dispatching with DTS and Towbooks
  • Expedited call handling for law enforcement calls
  • Rates, Quotes & ETA’s
  • Handle calls from beginning to end, including getting GOA’s and reaching out to customers as needed.

Association Management and Administrative Solutions

The Professional Exchange Service Corporation (PESC) specializes in association management. We put an outstanding team of administrative employees to work on our clients' behalf.  This allows us to offer an unique range of services other companies simply can't provide.

Our clients are business and professional trade associations, political action committees, membership organizations, non-profit foundations, and property owners' associations.  We're known for helping new associations get started and reinvigorating associations that were on downhill slides.

About Fresno

Fresno is a city in and the county seat of Fresno County, California, United States. It covers about 112 square miles in the center of the San Joaquin Valley, the southern portion of California's Central Valley.

Named for the abundant ash trees lining the San Joaquin River, Fresno was founded in 1872 as a railway station of the Central Pacific Railroad before it was incorporated in 1885. The city has since become an economic hub of Fresno County and the San Joaquin Valley, with much of the surrounding areas in the Metropolitan Fresno region predominantly tied to large-scale agricultural production.

With a census-estimated 2018 population of 530,093, Fresno is the fifth-most populous city in California, the most populous inland city in California, and the 34th-most populous city in the nation.

Fresno is near the geographical center of California. It lies approximately 220 miles (350 km) north of Los Angeles, 170 miles (270 km) south of the state capital, Sacramento, and 185 miles (300 km) southeast of San Francisco. Yosemite National Park is about 60 miles (100 km) to the north, Kings Canyon National Park is 60 miles (100 km) to the east, and Sequoia National Park is 75 miles (120 km) to the southeast.

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