Answering Service and Call Center Solutions
The Professional Exchange Service Corporation (PESC) has been serving the Madera area for over 30 years. PESC provides a variety of powerful call center services and applications with leading technology to insure faster, more efficient, and cutting edge service. Our Customer Service Representatives (CSRs) are trained and monitored to insure quality customer service. We offer many call plans, but pride ourselves in providing customized solutions that take into account the uniqueness of our clients’ businesses.
Our towing dispatchers are experts in handling the various types of calls received in the tow industry. We are available 24/7/365 to answer your calls and know the importance of dispatching them accurately and in a timely manner. Our courteous live dispatchers know what information to obtain on each call including private property tow aways.
- Fast & Accurate Dispatching
- Dispatchers Available 24 hours a day, 365 days a year
- Award Winning Service
- We offer several ways for your drivers to receive messages from our team including: radios/push to talk, text message and Towbooks software. Digital Dispatching with DTS and Towbooks
- Expedited call handling for law enforcement calls
- Rates, Quotes & ETA’s
- Handle calls from beginning to end, including getting GOA’s and reaching out to customers as needed.
Association Management and Administrative Solutions
The Professional Exchange Service Corporation (PESC) specializes in association management. We put an outstanding team of administrative employees to work on our clients' behalf. This allows us to offer an unique range of services other companies simply can't provide.
Our clients are business and professional trade associations, political action committees, membership organizations, non-profit foundations, and property owners' associations. We're known for helping new associations get started and reinvigorating associations that were on downhill slides.
Madera is a city in California and the county seat of Madera County. As of the 2010 United States Census, the city's population was 61,416, up from 43,207 in 2000.
Located in the San Joaquin Valley, Madera is a principal city of the Madera–Chowchilla Metropolitan Statistical Area, which encompasses all of Madera County, and Metropolitan Fresno. It is located in California's San Joaquin Valley. The city is also home to the Madera Unified School District.