Answering Service and Call Center Solutions

The Professional Exchange Service Corporation (PESC) has been serving the Visalia area for over 30 years. PESC provides a variety of powerful call center services and applications with leading technology to ensure faster, more efficient, and cutting edge service. Our Customer Service Representatives (CSRs) are trained and monitored to ensure quality customer service. We offer many call plans, but pride ourselves in providing customized solutions that take into account the uniqueness of our clients’ businesses.

Towing Dispatch

Our towing dispatchers are experts in handling the various types of calls received in the tow industry. We are available 24/7/365 to answer your calls and know the importance of dispatching them accurately and in a timely manner. Our courteous live dispatchers know what information to obtain on each call including private property tow aways.

  • Fast & Accurate Dispatching
  • Dispatchers Available 24 hours a day, 365 days a year
  • Award Winning Service
  • We offer several ways for your drivers to receive messages from our team including: radios/push to talk, text message and Towbooks software. Digital Dispatching with DTS and Towbooks
  • Expedited call handling for law enforcement calls
  • Rates, Quotes & ETA’s
  • Handle calls from beginning to end, including getting GOA’s and reaching out to customers as needed.

Association Management and Administrative Solutions

The Professional Exchange Service Corporation (PESC) specializes in association management. We put an outstanding team of administrative employees to work on our clients' behalf.  This allows us to offer an unique range of services other companies simply can't provide.

Our clients are business and professional trade associations, political action committees, membership organizations, non-profit foundations, and property owners' associations.  We're known for helping new associations get started and reinvigorating associations that were on downhill slides.

About Visalia

Visalia is a city situated in the agricultural San Joaquin Valley of California, about 230 mi (370 km) southeast of San Francisco, 190 mi (310 km) north of Los Angeles, 36 mi (58 km) west of Sequoia National Park, and 43 mi (69 km) south of Fresno. The population was 136,246 as of a 2018 U.S. Census Bureau estimate.

Visalia is the fifth-largest city in the San Joaquin Valley after Fresno, Bakersfield, Stockton, and Modesto, the 44th-most populous in California, and 198th in the United States.

As the county seat of Tulare County, Visalia serves as the economic and governmental center to one of the most productive agricultural counties in the country.

Yosemite, Sequoia, and Kings Canyon National Parks are located in the nearby Sierra Nevada mountains, the highest mountain range in the contiguous United States.

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