We house an inventory of backup parts for all computer systems. This allows us to repair and maintain our systems with minimal downtime. We also have a 40 KW natural gas generator so operations continue despite power failures.
Our in-house technicians maintain our computer and telecommunications systems. Our software vendors are also able to dial into our system remotely to diagnose and fix any problems that arise. We take every precaution because our goal is reliable service with minimal interruptions.
We also have multiple internet connections that automatically fail over if a provider ever goes down.