Call Center

A variety of answering and messaging services including medical answering with on-call scheduling, towing dispatchers, virtual receptionists and more.

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Association Management

Virtual back office executive and administrative support including: event management, bookkeeping and accounting, IT support, membership management and everything in between.

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The Exchange

Founded in 1980, The Exchange started out as an answering and paging service for the medical community in the heart of California’s Central Valley. Today, we serve as the largest answering and messaging service in Central California serving more than 1200 clients. In addition to our answering and messaging service, we specialize in association management and serve as a virtual back office for more than 20 non-profit organizations and businesses. We put the power of our experienced team of executive and administrative professional to work on your behalf. Our staff becomes your staff. Our specialized skill sets and unique range of services enable us to customize services specifically for your needs. The more you turn over to us, the more you can focus on what you do best!

Happy Clients

Over the last year, our award winning staff provided high level customer service and support in a variety of ways:

1,500,000

calls answered

500,000 +

messages delivered

12,000

members served

200

meetings planned

Our Team

Professionals with drive to make your organization a success

Matt Haas

President/CEO

Christie Lebeiko

CFO

Marcel Bourdase

COO

Jose Torres

CIO

Ashleigh Servadio

VP of Non-Profit & Business Solutions

Tasha Perez

Manager Telephone Exchange

Courtney Kalashian

Manager Energy Division

Testimonials

The Exchange has provided great support to our organization from fielding member calls, to taking on and implementing projects to improve the operations of our organization.

Nanda Nandkishore, CBI, CBB
Acacia Group, Inc.

The Exchange has been invaluable to our Society.  They have truly taken us to a level which we could not have achieved on our own.

Michelle Cochran, MD, DFAPA
Nashville Center for Hope & Healing

Communication is easy.  They assisted us with our staff transition, which was seamless and constantly recommend ways in which our organization can save money.

Cheryl Young, MS, R.T.(T)
Program Director at National University

The Exchange has allowed our non-profit to operate more efficiently and effectively, reducing the workload for our volunteer members and expanding our ability to impact the community at reduced cost.

Micaela Banach
Noonan Lance Boyer & Banach

The Exchange is a tremendous asset to our organization and continues to prove that year after year.

Hanu Damerla, MD
LA County Department of Mental Health

The Exchange has been the essential element in reducing, simplifying and stabilizing the finances required for the day to day management of our organization.

Sydney T Wright, MD
Psychiatrist

From the time we started working with The Exchange we have seen growth in our membership, increased attendance at our annual meetings, and the implementation of a quarterly newsletter.

Jane Gagliardi, MD
Duke University School of Medicine

The Exchange has been pivotal to our organization's growth and success. I cannot say enough good things about them.

Kimberly Cress, MD
Greenbrook TMS Therapy

Over the past 6 years the Exchange has changed the face and the energy of our Society. The professionalism of their staff has brought our organization into the 21st Century!

Zena Potash, MD
Psychiatrist

I wholeheartedly recommend the Exchange.

Neal Rockwood
Rockwood & Noziska

The Exchange is extremely reliable, accountable and proactive in serving the vast needs of our organization.

Amy Cole, MBA, CBB, CBI, M&AMI
ABI Business Sales Mergers & Acquisitions

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Send Us A Message

 

If you are interested in working with a team of professionals who constantly strive to exceed your expectations, we'd love to hear from you. Send us a note using the button below or give us a call!

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Office Locations

 

Call today
for a free
consultation!

+1 800-835-3924