With offices in Fresno and Turlock, California, we are standing by 24 hours a day, 7 days a week, 365 days a year to answer your calls and deliver your messages. All of our employees live and work in the U.S and we take pride in the fact that none of our call center operations are outsourced to overseas vendors. Our call center technology allows us to customize how calls are answered and handled for each client. When forwarded, calls ring into your account. Your instructions are automatically displayed on our customer service representatives' screens. We see how callers should be greeted and what information to obtain for messages. Additional services and benefits include:
Customized Message Delivery
Digital Recordings of All Calls
Voicemail & Transcription
Gain a competitive advantage over your competitors with our cost-effective answering solutions that provide the type of high-quality customer service you expect when your clients call. When calls ring in, your specific instructions are automatically displayed on our customer service representatives' screens. We see how callers should be greeted and what information to obtain for messages.
We specialize in providing tailored answering services for the medical community. Our operators are standing by to provide after hours support so your patients can receive the standard of care that you expect. Whether you are a solo practitioner, group practice, clinic or large medical care facility, we deliver the most accurate and efficient medical answering services available.
Our dispatchers are experts in handling the various types of calls received in the tow industry. We have experience handling law enforcement and motor club calls and offer a variety of ways for your drivers to communicate with our team.