Lídia Dias at Talkdesk explains workforce management (WFM) and its benefits for contact centre staff management, employee engagement, and the entire organization.
News - Technology
What Does Generation Z Look For in Online Communities?
Published Fri, 08/06/2021 - 01:00
Young people want open discussion, inclusivity, and meaningful experiences. Use these tips to provide your young members with an online space that engages them.
Sponsored “In-Person Survival Kit” Welcomes Attendees Back to Event
Published Fri, 08/06/2021 - 01:00
When the Ohio Society of Association Executives held its first in-person meeting in more than a year, a sponsor developed survival kits to include in all attendees’ swag bags. Attendees loved the kits, which provided recognition for the sponsor and nondues revenue for the association.
Flexible Workspaces – Alternative Work Options
Published Fri, 08/06/2021 - 01:00
Dave Salisbury outlines the importance of flexible workspaces and the need for alternative work options.
Sponsored “In-Person Survival Kit” Welcomes Attendees Back to Event
Published Fri, 08/06/2021 - 01:00
When the Ohio Society of Association Executives held its first in-person meeting in more than a year, a sponsor developed survival kits to include in all attendees’ swag bags. Attendees loved the kits, which provided recognition for the sponsor and nondues revenue for the association.
