News - Call Center
Better, Not More: The New Rules of Content Marketing
Published Thu, 11/18/2021 - 17:00
Getting a stronger understanding of your audience needs—and the content your organization is already producing—can help you focus your content marketing approach, says strategist Hilary Marsh.
Better, Not More: The New Rules of Content Marketing
Published Thu, 11/18/2021 - 17:00
Getting a stronger understanding of your audience needs—and the content your organization is already producing—can help you focus your content marketing approach, says strategist Hilary Marsh.
Better, Not More: The New Rules of Content Marketing
Published Thu, 11/18/2021 - 17:00
Getting a stronger understanding of your audience needs—and the content your organization is already producing—can help you focus your content marketing approach, says strategist Hilary Marsh.
The First Piece to Your Customer Experience Puzzle
Published Thu, 11/18/2021 - 05:00
Elisabeth De Longeaux at Odigo explains that today, beyond the technological feats of AI, automation and the cloud, the focus of contact centre managers should remain on customers.
