“I was working longer and longer hours just to keep up.”
“The tiniest thing would set me off.”
“I felt trapped and helpless.”
“I had a sense of tunnel vision.”
“I told my manager, and all they said was, ‘You’re doing a good job, don’t worry about it.’”
“I get to the point where I just don’t want to do anything. A snowball of apathy.”
“I came back from sabbatical, and the workload was the same but my perspective was so different.”
These descriptions of burnout were recently shared with me by customer service professionals.
https://www.helpscout.com/blog/customer-service-burnout/
