How Gamification Can Help Call Centres Operate More Efficiently

At Playvox, we believe that gamification is just using data in a useful and smart way to drive people’s behaviors for the better.

You’re probably familiar with one of the most famous examples: the gamification of physical movement in Just Dance, a video game that encourages players to imitate an animated dancer on the screen. The system tracks your movements and provides feedback and points based on how well you’re keeping up. The best moves win.

 

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