Answering Service and Call Center Solutions

The Professional Exchange Service Corporation (PESC) has been serving the Modesto area for over 30 years. PESC provides a variety of powerful call center services and applications with leading technology to ensure faster, more efficient, and cutting edge service. Our Customer Service Representatives (CSRs) are trained and monitored to ensure quality customer service. We offer many call plans, but pride ourselves in providing customized solutions that take into account the uniqueness of our clients’ businesses.

Towing Dispatch

Our towing dispatchers are experts in handling the various types of calls received in the tow industry. We are available 24/7/365 to answer your calls and know the importance of dispatching them accurately and in a timely manner. Our courteous live dispatchers know what information to obtain on each call including private property tow aways.

  • Fast & Accurate Dispatching
  • Dispatchers Available 24 hours a day, 365 days a year
  • Award Winning Service
  • We offer several ways for your drivers to receive messages from our team including: radios/push to talk, text message and Towbooks software. Digital Dispatching with DTS and Towbooks
  • Expedited call handling for law enforcement calls
  • Rates, Quotes & ETA’s
  • Handle calls from beginning to end, including getting GOA’s and reaching out to customers as needed.

Association Management and Administrative Solutions

The Professional Exchange Service Corporation (PESC) specializes in association management. We put an outstanding team of administrative employees to work on our clients' behalf.  This allows us to offer an unique range of services other companies simply can't provide.

Our clients are business and professional trade associations, political action committees, membership organizations, non-profit foundations, and property owners' associations.  We're known for helping new associations get started and reinvigorating associations that were on downhill slides.

About Modesto

Modesto is the largest city of Stanislaus County, California, United States. With a population of approximately 204,106 at the 2010 census, it is the 18th largest city in the state of California. Modesto has been honored as a Tree City USA numerous times. It is surrounded by rich farmland; Stanislaus County ranks sixth among California counties in farm production. Led by milk, almonds, chickens, walnuts, and corn silage, the county grossed nearly $3.1 billion in agricultural production in 2011. The farm-to-table movement plays a central role in Modesto living as in the Central Valley.

Filmmaker George Lucas, who was born in Modesto, graduated from Thomas Downey High School in 1962 and attended Modesto Junior College, immortalized the city in his award-winning 1973 film American Graffiti. Although it was not actually shot in Modesto, the film portrayed the spirit of cruising and friendship on Modesto's 10th and 11th Streets in 1962, and inspired a revival of interest in 1950s pop culture, including the TV show Happy Days and its spin-offs.

The city's annual Architectural Festival honors Modesto's history as a testing ground for mid-century modern architecture during the 1940s and '50s. Modesto's mid-century buildings have been featured four times in Museum of Modern Art publications.

The Gallup-Healthways Well-Being Index for 2011, which interviews 1,000 participants about their jobs, finances, physical health, emotional state of mind and communities, ranked Modesto 126 out of the 190 cities surveyed. In December 2009, Forbes ranked Modesto 48th out of 100 among "Best Bang-for-the-Buck Cities". In this ranking, Modesto ranked 8th in housing affordability and travel time but also ranked 86th in job forecast growth and 99th in foreclosures. Modesto is the home of Gallo Family Winery, the largest privately owned winery in the world.

(source)

City | County | More Info

Call today
for a free
consultation!

+1 800-835-3924