Filipa Silva at Talkdesk outlines how to achieve the best business results by optimizing the average speed of answer and call average wait times.
News - Call Center
Leadership Pro Tip: Encourage Your Employees to Get a Good Night’s Sleep
Published Mon, 11/08/2021 - 17:00
Association leaders are in a position to help improve their employees’ work-life balance—and recent research suggests promoting consistent sleep is one way to do it.
 
6 Elevator Pitch Examples
Published Mon, 11/08/2021 - 17:00
You never know when the opportunity of a lifetime will walk through the door… or step onto an elevator. That’s why businessman Philip Crosby wrote in his “The Art of Getting Your Own Sweet Way,” that business people should have a prepared speech ready to present their ideas and benefits at any given moment.