News - Technology
Customer Engagement with Businesses Change Forever
Published Wed, 11/10/2021 - 05:00
Vonage has announced new research revealing that about half (47%) of consumers worldwide have increased their use of digital channels to engage with businesses and service providers over the past 12-18 months and 87 percent expect to maintain or increase this level in the next 6-12 months.
Customer Engagement with Businesses Change Forever
Published Wed, 11/10/2021 - 05:00
Vonage has announced new research revealing that about half (47%) of consumers worldwide have increased their use of digital channels to engage with businesses and service providers over the past 12-18 months and 87 percent expect to maintain or increase this level in the next 6-12 months.
