3 Keys to Managing Your Emotional Triggers at Work

We've all had those days when we've overreacted in response to something a colleague, client, or supplier said to us. We may have felt attacked or belittled, and so we reacted poorly. It happens to the best of us, and the best way to recover from it is to acknowledge that you overreacted, apologize for your poor behavior, and take steps to change that behavior so that it doesn't happen again.

 

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