3 Keys to Managing Your Emotional Triggers at Work

We've all had those days when we've overreacted in response to something a colleague, client, or supplier said to us. We may have felt attacked or belittled, and so we reacted poorly. It happens to the best of us, and the best way to recover from it is to acknowledge that you overreacted, apologize for your poor behavior, and take steps to change that behavior so that it doesn't happen again...

 

 

What You Need to Know About Live Events in 2021

As an event industry expert, people have been asking me lately: What will live events be like for the rest of 2021? After reviewing the latest meeting publications and government reports and talking with dozens of event professionals, I came across one common theme: there is no universal agreement on health and safety precautions for event attendance in 2021. The federal government and the...

 

 

Why the Most Effective Leaders (and Brilliant Storytellers) Embrace the Rule of 'But' and 'Therefore'

Most great leaders are great communicators. No matter how great your ideas. Your technical skills. Your decision-making skills. If you can't convince other people your idea makes sense, if you can't convey how a project or initiative will generate a return, if you can't explain the logic and benefits of a decision... then you're unlikely to harness the power of the people around you....

 

 

3 Unexpected Signs You're a More Successful Leader Than You Think

The pandemic has hit leaders hard and forced plenty of them to look inward. Executives have learned to shift, become more transparent and, dare I say, more human! As mental-health challenges in the workplace increase, empathy and compassion are the new emotional currency. Understanding each team members' unique experiences, challenges, and opportunities for improved success will...

 

 

New Survey Quantifies Worker Shortage Problem for Small Business

A new survey from The Conference Board reports U.S. businesses are facing historic difficulty in finding qualified workers. According to this survey, it is especially difficult for small businesses in the service industry, Worker Shortage Problems for Small Businesses The survey looks at the human capital response to the COVID-19 pandemic. And while the pandemic is still affecting everyone...

 

 

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