News - Technology

Get Your Board Members Up to Date With Cybersecurity

 

Some boards are having to manage security in a digital environment for the first time. How do you keep your association secure? A mixture of policy and technology might do the trick.

 

 

Technology Pro Tip: Sharing Passwords? Do So Securely

 

Copying and pasting passwords in chat windows is a bad idea—but it seems like everyone does it. Using password managers or single-sign-on platforms could help cut down on the insecure copying.

 

 

Technology Pro Tip: Sharing Passwords? Do So Securely

 

Copying and pasting passwords in chat windows is a bad idea—but it seems like everyone does it. Using password managers or single-sign-on platforms could help cut down on the insecure copying.

 

 

Technology Pro Tip: Sharing Passwords? Do So Securely

 

Copying and pasting passwords in chat windows is a bad idea—but it seems like everyone does it. Using password managers or single-sign-on platforms could help cut down on the insecure copying.

 

 

Top 5 Call Center Performance Metrics for Managers and Agents

Talkdesk’s Shauna Geraghty explores the main call centre performance metrics to be monitored by agents and managers.

 

 

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