News - Technology
Technology Pro Tip: Sharing Passwords? Do So Securely
Published Mon, 10/18/2021 - 17:00
Copying and pasting passwords in chat windows is a bad idea—but it seems like everyone does it. Using password managers or single-sign-on platforms could help cut down on the insecure copying.
 
Technology Pro Tip: Sharing Passwords? Do So Securely
Published Mon, 10/18/2021 - 17:00
Copying and pasting passwords in chat windows is a bad idea—but it seems like everyone does it. Using password managers or single-sign-on platforms could help cut down on the insecure copying.
 
Technology Pro Tip: Sharing Passwords? Do So Securely
Published Mon, 10/18/2021 - 17:00
Copying and pasting passwords in chat windows is a bad idea—but it seems like everyone does it. Using password managers or single-sign-on platforms could help cut down on the insecure copying.
 
Top 5 Call Center Performance Metrics for Managers and Agents
Published Mon, 10/18/2021 - 05:00
Talkdesk’s Shauna Geraghty explores the main call centre performance metrics to be monitored by agents and managers.