News - News
Sponsored “In-Person Survival Kit” Welcomes Attendees Back to Event
Published Fri, 08/06/2021 - 01:00
Flexible Workspaces – Alternative Work Options
Published Fri, 08/06/2021 - 01:00
Dave Salisbury outlines the importance of flexible workspaces and the need for alternative work options.
How to Recognize, Reduce, and Repair Customer Service Burnout
Published Thu, 08/05/2021 - 16:00
“I was working longer and longer hours just to keep up.”
“The tiniest thing would set me off.”
“I felt trapped and helpless.”
“I had a sense of tunnel vision.”
“I told my manager, and all they said was, ‘You’re doing a good job, don’t worry about it.’”
Why You Need to Implement Proactive Monitoring?
Published Thu, 08/05/2021 - 13:00
In this blog Josh O’Farrell at Spearline explores why businesses need to implement proactive monitoring.
Poor audio quality can impact customer service. Like many businesses, you may depend on international inbound telephone services for your contact centre, or on outbound calling to drive new sales.
Live exhibitions are returning, helped by virtual alternatives
Published Thu, 08/05/2021 - 04:00
Encouraging vaccine rollouts have exhibition event organizers in many areas determined to go back onsite. However, they’ll need exhibitors on board. Against a backdrop of new variants and virtual alternatives, will they come back? Here’s what the data says.
