News - News
How Can Jitter Frustrate Your Customers?
Published Tue, 08/24/2021 - 02:00
These days, most telecommunications traffic is routed through a packet-switching network, and it is frequently routed over the public internet. For example, speech data is converted into packets for call participants and routed ‘towards’ a receiver.
Meetings Pro Tip: The Power of Props
Published Tue, 08/10/2021 - 01:00
Trying to keep virtual attendees engaged? One tactic: Give your speakers some props to work with.
After a year-plus of Zoom calls and virtual events, people need something a little fresher to keep their attention.
Customer Journey Map Advice for Digital-first CX
Published Mon, 08/09/2021 - 13:00
Tamsin Dollin at NICE CXone shares customer journey mapping advice for today’s digital-first CX.
360 Product Photography and 3D Photography: What’s the Difference?
Published Mon, 08/09/2021 - 13:00
Both 360 and 3D photography are meant to give an impression of a rotating object. In 360 photography, multiple pictures of the object are taken from different angles on a 360 photo turntable. A software program that comes with the equipment controls both the turntable and camera.
