News - News
A Look at the Post-Pandemic Association Workplace
Published Wed, 10/06/2021 - 16:00
While many other industries have already returned to the traditional office, a new survey reveals that associations are moving toward more remote and hybrid workplaces as they look to offer staff more flexibility and retain employees.
 
Meetings With Purpose: How to Enrich Your Events by Tapping Into a Destination’s Intellectual Capital
Published Wed, 09/01/2021 - 03:00
Innovation and discovery will fuel the delegate experience as we return to in-person meetings and events.
 
Building Customer Rapport Through Meaningful Conversations
Published Wed, 09/01/2021 - 03:00
Building rapport with customers is essential in today’s world.
Perhaps now more than ever, we want to build relationships with the brands we’re buying from. Analytical group McKinsey has stated that companies leading with empathy and understanding will be the ones most likely to survive following the 2020 pandemic.
 
Effective Communication in an Age of Information Overload
Published Tue, 08/31/2021 - 15:00
Liz Garman discusses managing the flow of communications to keep members informed—but not overwhelmed.