News - Association Management
Give Your Remote Staff Personalised Assistance to Shine Every Day
Published Wed, 10/13/2021 - 17:00
Rene van Popering at Contexta360 explains that all because you do not see it or hear it, it does not mean that whatever it is, does not require immediate attention.
How This Association Re-Energized Itself and Its Membership with Online Connections
Published Wed, 10/13/2021 - 17:00
This association professional learned that it is never too early to innovate.
Why Associations Need to Improve Their Approach to Mental Health
Published Wed, 10/13/2021 - 17:00
A new report on mental health in the workplace finds that workers are experiencing more mental health distress. For associations looking to address the issue, it begins with leaders advocating for mental health and putting resources behind it.
10 Steps to Select Optimal Call Centre KPIs
Published Wed, 10/13/2021 - 17:00
Shauna Geraghty at Talkdesk outlines how choosing optimal call centre KPIs is critical in assessing call centre performance, maintaining a consistent level of service quality, and comprehensively understanding your customer’s experience.
