In this blog Josh O’Farrell at Spearline explores why businesses need to implement proactive monitoring.
Poor audio quality can impact customer service. Like many businesses, you may depend on international inbound telephone services for your contact centre, or on outbound calling to drive new sales.
It’s hard to get away from ransomware these days—in no small part because of the outsize impact it can have on large organizations.
Have you ever come out of an important meeting feeling confused or frustrated? Was there ever an occasion where you found it difficult to explain yourself to a colleague or customer?
