News - News

Business Pro Tip: Focus on Diversity in Your Donor Solicitation

Associations hoping to make an impact with their fundraising this Giving Tuesday should consider this emerging demographic gap.

 

 

We Asked, You Answered: What Have You Enjoyed About Returning to Face-to-Face Events?

With many organizations hosting in-person events this fall, association professionals shared what they love about getting together with colleagues and members again after months of pandemic-forced solitude.

 

 

 

Better, Not More: The New Rules of Content Marketing

Getting a stronger understanding of your audience needs—and the content your organization is already producing—can help you focus your content marketing approach, says strategist Hilary Marsh.

 

 

The First Piece to Your Customer Experience Puzzle

Elisabeth De Longeaux at Odigo explains that today, beyond the technological feats of AI, automation and the cloud, the focus of contact centre managers should remain on customers.

 

 

Membership Pro Tip: A Joint Student Membership

A collaborative partnership between two associations checks a lot of mutually beneficial boxes. It engages more student members, advances workforce development, benefits the industry each group represents, and more.

 

 

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