How Boards Can Thrive Virtually

  Studies show that boards have adapted well to virtual meetings. With new COVID-19 variants disrupting in-person meeting plans, there are opportunities to improve. Bad news first: All the talk about a hybrid “new normal” looks a lot more normal than many of us thought even just a few weeks ago. Earlier this summer, COVID-19 infection numbers were rapidly diminishing, and people were...

 

 

Kanban or Task List – Which Method You Should Choose For Your Project Management?

  For most any business, it is vital to set clear expectations about goals and keep the team members accountable, especially when you are working on a big project. This helps you improve communication and boost productivity. When a project kicks off, you should be able to manage it in a simple overview panel, check the progress in real-time, and adjust and create further tasks...

 

 

Is “Asynchronous” the Future of Meetings?

  The shift to virtual events has given rise to a meeting format where discussions aren’t held in real time. Here’s what asynchronous meetings can do for your organization and how some associations are incorporating asynchronous elements into their conferences. With meeting planners around the globe coming to terms with the new state of meetings, asynchronous events are coming to the...

 

 

How to Get an Easy Win in Digital Marketing

  Chris Gloede, Chief Consultant for Ricochet and past Chief Marketing Officer of the American Bar Association, breaks down the art of connecting with members. Here’s the thing about successful digital marketing for associations: it can be as tricky to execute for organizations with more than 400,000 members as it is for organizations whose ranks number in the hundreds. Chris Gloede...

 

 

The Advantages of WFM for the Contact Centre

Lídia Dias at Talkdesk explains workforce management (WFM) and its benefits for contact centre staff management, employee engagement, and the entire organization. Time is money. And, in contact centres, time means happy customers. Happy, brand advocate customers is one of the main challenges in any industry. In addition to the already demanding needs, the pandemic accelerated customer’s...

 

 

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