Empathy is a virtue in the C-suite. But listening also means being prepared to act on what you’ve heard.
Leaders are routinely called upon to be more empathetic, especially these days. But what do we mean by empathy in the workplace, exactly?
News - News
How a Cancelled Event Led to a New Revenue Stream for One Nimble Organization
Published Fri, 11/05/2021 - 18:00
Finding new tricks with existing tech resulted in a huge revenue win for an association professional.
Healthcare Organizations Must Reimagine the Patient Experience
Published Fri, 11/05/2021 - 18:00
Greg Miller at Talkdesk explains how digital technology has given consumers more choices than ever before, and with those choices have come growing expectations for a superior customer experience.
Automation Group’s Return to Live Events Shatters Pre-Pandemic Attendance
Published Thu, 11/04/2021 - 18:00
While many events are seeing a decline in attendees as they return to in-person meetings, the Association for Advancing Automation boosted its numbers by 50 percent. The group attributes the increase to new interest in the tech, virtual outreach, and social media.
Articulating your vision for change
Published Thu, 11/04/2021 - 18:00
It's been more than two decades since the New York Times Best Seller, Who Moved My Cheese, was published. And while alot has happened since the proverbial self-help book was released, the sentiment has stayed the same...
Change is hard.
