News - News
Three Steps to Improve Staff Awareness of Your DEI Efforts
Published Fri, 11/05/2021 - 18:00
A new study reveals surprising findings about a lack of awareness among some employees of DEI efforts in their own organizations. An association pro offers three achievable ways to turn that around and improve DEI initiatives.
Why “Empathetic Leaders” Sometimes Aren’t
Published Fri, 11/05/2021 - 18:00
Empathy is a virtue in the C-suite. But listening also means being prepared to act on what you’ve heard.
Leaders are routinely called upon to be more empathetic, especially these days. But what do we mean by empathy in the workplace, exactly?
How a Cancelled Event Led to a New Revenue Stream for One Nimble Organization
Published Fri, 11/05/2021 - 18:00
Finding new tricks with existing tech resulted in a huge revenue win for an association professional.
Healthcare Organizations Must Reimagine the Patient Experience
Published Fri, 11/05/2021 - 18:00
Greg Miller at Talkdesk explains how digital technology has given consumers more choices than ever before, and with those choices have come growing expectations for a superior customer experience.
